Performance Management

Sample Course

Course Outline

Objective: Know why and how to have authentic performance conversations; deliver both positive and negative feedback; feel comfortable in delivering feedback to employees at varying performance levels; write clear, authentic and meaningful feedback

  • Authentic performance feedback
    • How to increase comfort delivering feedback
    • Make performance feedback immediate
  • Giving feedback using SBIN model
    • Situation
    • Behavior
    • Impact
    • Next Steps
  • The conversation
    • Feedback conversation
    • Anatomy of a conversation
    • Employee development
    • Deliver difficult feedback
    • Write an appraisal
  • Includes:
    • Practice giving feedback
    • Practice writing feedback
    • Share and discuss insights

Be inspired + connect with our team today.