Negotiation Skills

Sample Course

Course Outline

Objective: Develop an effective plan and strategy for any negotiation; recognize interests and issues and avoid unnecessary positions; become more persuasive

  • Effective negotiators
    • Position vs. interest
    • Understand yourself and the other side
    • Map it out (Plan B, C, D…)
  • The foundation: listening
    • Good habits
    • Barriers
    • Aspects of communication
  • Strategy steps
    • Influence
    • Leverage
    • Cooperation
    • Agreement

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