Learning Library

Inclusive Leadership

Objective: Understand a leader’s role in harnessing diversity, and championing a culture of equity, inclusion and belonging. Identify essential traits and characteristics of the most effective and inclusive leaders. Understand your personal lens and the perspective of others Identify blind spots and challenge assumptions Harness cultural differences as resources for learning Create a safe space and establish workplace guidelines The business and human […]

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Unconscious Bias

Objective: Increase awareness and understanding of personal implicit bias and its impact on actions and decisions​ Understanding the origins of bias: personal, team, and organizational lenses Organizational values through a diversity, equity, inclusion + belonging (DEIB) lens Inclusion + belonging: discussing lived experiences Communication techniques: reflective listening + constructive conversations Common workplace biases and the impact of inferences […]

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Reducing Bias in Hiring

Objective: Equip hiring managers and talent acquisition stakeholders to advance your organization’s commitment to DEIB in the workplace by reducing bias throughout the recruiting lifecycle.​ Roles + responsibilities of hiring manager Exploring common biases + blind-spots Uncovering biases at each phase of the talent life cycle Best practices for reducing bias at each phase of the talent lifecycle […]

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Racial Equity

Objective: Advance organizational commitment to building workplace trust and respect by increasing awareness of individual behaviors and institutional practices inhibiting desired changes and outcomes. Defining key race relations terms and concepts Impact of macro and microaggressions The four levels of racism Continuum on becoming an anti-racist multicultural organization Understanding your personal lens Courageous and constructive conversations Practical and actionable steps […]

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Managing the Multi-Generational Workplace

Objective: Recognize the advantage of different generations in the workplace; understand the influence and characteristics of each generation; review areas likely to cause intergenerational conflict and strategies for ideal situations The business case for addressing generational issues Demographic information about each generation Traits, influences and communication preferences of each generation Perception of each generation: myths […]

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Transgender Inclusion in the Workplace

Objective: Create a culture of transgender allyship; educate HR and managers on ways to support transgender inclusion. A review of common identities Correct use of pronouns, including gender-neutral pronouns How to support employees beginning their transition HR/management coming-out checklist for transgender employees Understanding the different ways people may choose to transition, and how publicly they choose […]

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Allyship

Objective: Through Allyship, be an organization of driven, enlightened and focused individuals who create great together.​ What is Allyship? Allyship mindset Building awareness Blended, scalable + global approach From ally to co-conspirator Skills for moving to action

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Thriving in a Hybrid Environment

Objective: Open a discussion around the opportunities and challenges of a hybrid work environment, and help employees create strategies and practices to thrive. Define a hybrid work environment; Remote, Co-located, Onsite Identify the goal: feeling engaged, enthusiastic and productive  Manage distractions Effective prioritization Manage transitions Strengthen your communications skills Sharing information Methods of collaboration Foster […]

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Managing in a Hybrid Environment

Objective: Equip managers with a bigger picture view on the opportunities and challenges of managing teams in a hybrid work environment, and help managers create strategic systems and practices built on inclusion, belonging, equity and flexibility for all. Define a hybrid work environment; Remote, Co-located, Onsite Identify the goal: engaged, enthusiastic, productive employees Hybrid SWOT […]

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MBTI Assessment and Team Building

Objective: Create team cohesion and collaboration through a deeper understanding of team members’ personality types MBTI program: Participants complete online MBTI assessment prior to team building session; reports are given out at the session Review of the different personality styles Activities for participants to determine their own personality styles Compare and contrast reports of participants […]

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Managing Teams

Objective: Provides strategies to transition to managerial roles and shares tools to create an open, collaborative team Role as a manager Tips for transition Establish a team vision Importance of manager and employee relationship Manage like a ninja Time management Effective communication Being present Decision making Delegation Navigating the organization Manage change and ambiguity Manage […]

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Emerging Leaders

Objective: Provide leaders with the tools to coach their teams through the challenges that seasoned managers face. Leadership Navigating change Managing failure The multigenerational workplace Diversity and inclusion Communication Decision making Conflict management Delegation Your role as a coach Career development Goal setting Performance management Delivering difficult feedback Managing your career Establish your leadership brand […]

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Decision Making

Objective: Strengthen decision-making skills and be comfortable – or not averse – to risk-taking Understand the value of making a decision Strategic decision making Keys to success Choosing the best option Sell your decision What you need to address Managing the aftermath What if things go wrong?

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Negotiation Skills

Objective: Develop an effective plan and strategy for any negotiation; recognize interests and issues and avoid unnecessary positions; become more persuasive Effective negotiators Position vs. interest Understand yourself and the other side Map it out (Plan B, C, D…) The foundation: listening Good habits Barriers Aspects of communication Strategy steps Influence Leverage Cooperation Agreement

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DiSC Assessment and Team Building

Objective: Create team cohesion and collaboration through a deeper understanding of team members’ communication style at work DiSC program: Participants complete online DiSC assessment prior to team building session; reports are given out at session Discover communication style and work habits to heighten awareness Uncover what motivates and stresses individual styles and group dynamics Gain […]

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Career Development

Objective: Learn possible career paths; discover how to create short-term and long-term goals; understand how to have an effective career conversation with your manager Discussion on best career conversations and why it is important for both employee and manager Career path options – there is no longer just one Steps on how to manage career […]

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Goal Setting

Objective: Tools for leaders to create linkages between team and organizational goals; create goals that feel relevant and motivating Participants will bring pre-work of drafted annual goals and use this during working sessions to strengthen goals Participants will learn that setting S.M.A.R.T. goals are applicable to all employees, whether he/she is entry-level, mid-level, or more […]

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Performance Management

Objective: Know why and how to have authentic performance conversations; deliver both positive and negative feedback; feel comfortable in delivering feedback to employees at varying performance levels; write clear, authentic and meaningful feedback Authentic performance feedback How to increase comfort delivering feedback Make performance feedback immediate Giving feedback using SBIN model Situation Behavior Impact Next […]

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Interviewing Skills

Objective: Prepare for and navigate the interview; behavioral interviewing; close the interview Interview prep checklist Traits of a good interviewer Culture fit Open and navigate interview Behavioral interviewing Interview communication Understand bias Close interview Legal risk Includes: Practice conversations Situations to navigate Exercises to practice learning

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Time and Priorities

Objective: Understand how you currently manage your time and learn techniques to improve your time management (including how to manage interruptions and emails, and ways to avoid procrastination) Time Management self-assessment Personal time analysis Urgent vs. important matrix How to use to prioritize Prioritization approach How to use the ABC method Multi-tasking and juggling multiple […]

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Effective Communication

Objective: Provide tools to improve both verbal and non-verbal communication Characteristics of great communicators Identify opportunities for communication at work Interpersonal Communication Skills Self-Assessment Send clear messages Listen Give/get feedback Handle emotional interactions Role of listening Sending clear messages How to effectively plan Preparation tips Clear message delivery Give and get feedback How and why […]

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Executive Presence

Objective: Build awareness on how we are perceived; learn to project confidence and create your personal brand Understand why presence matters and how to use it as a career management tool Learn the presence building blocks: communication (how you speak), appearance (how you look) and gravitas (how you behave) Customized case study to address specific […]

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Thrive in an Open Floor Plan

Objective: Equip leaders with effective strategies and tools to manage and engage employees in an open floor plan and across locations Benefits of an open floor plan/working remotely Best practices Benefits Leading into the unknown Inclusive leadership Growth vs. fixed mindset Strategies for engaging employees

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